Privacy-policy

Privacy policy for prime Pick Store Privacy Policy Last Updated: [19June 2026] This Privacy Policy describes how [Prime Pick Store] collects, uses, and shares your personal information when you use our mobile application to browse and purchase premium goods. By downloading and using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect To provide a premium shopping experience and facilitate reliable delivery, we collect the following categories of information: Personal Identification Information Account Details: Your name, email address, phone number, and account password when you register. Delivery Information: Your precise physical address, neighborhood details, city, and governorate in Iraq to ensure accurate shipping. Transaction and Payment Data Cash on Delivery (COD) Records: Because we support Cash on Delivery, we do not store credit card or digital wallet numbers on our servers for checkout. We record your transaction history, order totals, and payment fulfillment status (Paid upon delivery). Device and Usage Data App Analytics: We may collect info automatically sent by your device, such as your IP address, device model, operating system version, unique device identifiers, and app usage patterns (items viewed, cart additions).
2. How We Use Your Information We use the collected data to operate our business and provide you with a premium service, including: Order Fulfillment: Processing your orders, preparing premium packaging, and validating checkout details. Logistics and Delivery: Sharing your name, contact phone number, and physical address with our trusted local courier and delivery partners in Iraq to ensure your package arrives securely. Customer Support: Contacting you via phone or SMS to verify order details, coordinate delivery timing, or handle returns. Account Security: Verifying your identity and preventing fraud or unauthorized access to your account.
3. Data Sharing and Third-Party Services We value your privacy and do not sell your personal data. We only share information with third parties in the following scenarios: Delivery Partners: We share essential contact and address details with local logistics providers to execute your Cash on Delivery orders. Service Providers: We may use trusted third-party analytics tools (such as Google Analytics for Firebase) to monitor and improve App performance. These providers access data in accordance with their own privacy policies. Legal Compliance: We may disclose your information if required to do so by applicable laws in Iraq or to protect the rights and safety of our business and users.
4. Data Retention and Safety We implement robust security measures designed to protect your personal data from unauthorized access, loss, or alteration. Because we focus on premium goods, maintaining a secure relationship with you is our priority. Your account and delivery information are stored securely and retained only as long as necessary to fulfill transactions and comply with local accounting or legal regulations.
5. Your Rights and Choices You have control over the data you share with us: Account Management: You can update or correct your profile information and delivery addresses at any time directly inside the App settings. Account Deletion: You can request the deletion of your account and associated personal data by contacting our support team. Push Notifications: You can opt out of receiving promotional alerts or order status updates by adjusting your device’s notification permissions.
6. Changes to This Privacy Policy We may update our Privacy Policy from time to time to reflect changes in our services or legal obligations. We will notify you of any major changes by updating the “Last Updated” date at the top of this page or via an in-app announcement.
7. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: Email: info@prime-pick.net Phone/WhatsApp: +9647700460202 Business Address: Sulaymaniyah, Iraq